Customers Love Us
Here at Galaxi Trading Company customer service is our first priority,
and we make every effort to provide customers who shop our fine web locations,
HaikuDesigns.com, JapanShoji.com
and Haiku Designs Gallery,
with the best quality customer service.
From secure and confidential order processing, to triple thickness
packing on all our products shipped, to a toll free number to assist
you in any way, we will go the extra mile to insure that your shopping
experience with us is completely satisfactory.
What this means to you is that you can shop with confidence, knowing
that your business and satisfaction is of the utmost importance to us.
After all, we want you to return to us again or recommend us to your
friends.
But don't take our word for it. Have a look at what our customers are
saying. We are also proud to announce we have received the Yahoo
5 Star Shopping award, independently given by Yahoo for the highest
possible level of customer satisfaction.
Comments from our Customers:
“I had actually goofed with this order; I had meant
to order a different product. Haiku Designs responded promptly, getting
the right product to me. They make on-line shopping simple and worry-free.”
EB- Billings, MT
“It is so nice of you to offer the Seeds of Wisdom
Print. They are wonderful. I will definitely be doing more business
with you in the future - you seem to be a company that cares about its
customers, which can be rare these days.
Thank you again.”
VH, San Raphael, CA
“Thanks for the info, I can't wait to see how it looks
in my new apartment. There were a few other stores with similar products,
but your website was the easiest to use and had the most information
- I won't hesitate to return.”
EH, Los Angeles, CA
“My Shoji screen arrived yesterday. And it is great!!
Thank you for your great product and service.”
RC, Chapel Hill, NC
“Just to let you know that my order arrived in first
class condition and according to my timescale in only 5 days from start
to finish - and that included a weekend and a Bank holiday here! I am
very pleased with my purchase - thanks. I'm sure I'll be visiting in
the future.”
JB, Dursley, UK
“I have received the Feng Shui Wisdom print in good
order. Thank you for the generous solution to the problem and your very
rapid response! It makes shopping at your place a real
pleasure!”
LH, Plano, TX
“Thank you so much for your info and suggestion. I
can already tell your company is a good company!”
LZ, Houston, TX
“Just wanted to let you know how much we liked the
shoji hanging lamp. In fact, we liked it so much we ordered an additional
one. Thank you also for packing it so beautifully.”
JT. Boston, MA
“I have referred several friends to your website,
by the way. Your products are unique and lovely.”
SM, Chanhassen, MN
“I received the Mt. Fuji Shoji screen 2 days ago.
It arrived quicker than I thought, packed very well, and I'm very pleased
with it. The screen is beautiful and creates a peaceful addition to
our living room. I will recommend your company to friends.”
MH, Glendale, NY
“I feel truly valued as a customer. Your prices our
great. You guys explain your quality on the screens. I was very impressed.
I was looking for weeks for a screen that was in my price range and
quality. You guys were it. Even the shipping costs were great. Other
websites that I was in, the shipping costs were added on to a very high
amount, sometimes more than the price of the screen. Thanks again.”
JP- Chicago, IL
“Thank you so much. I appreciate your going the extra
mile. I love the lamps and the screens and they look really great in
my living room.”
CP- Dallas, TX
“This email is to thank you for providing a prompt
and courteous response to my request for an exchange on my Shoji Screen.
Great Service! The new screen look perfect.”
LH- Rock Island, IL
“THANKS SO MUCH FOR YOUR PROMPT REPLY AND GREAT SERVICE.HAVE
A GREAT HOLIDAY.”
TJ- Seattle, WA
“The screen arrived in great shape...nice packing
job! And the screen is terrific! Thanks and Happy Holidays.”
AB- Santa Clarita, CA
“I was very pleased with the product itself, and it
was delivered earlier than expected!”
JH- Clinton, MD
“The order was processed in a very timely fashion.
Communication during the process was very good. Shipment was received
faster than I expected.”
KB-New York, NY
“prompt shipping, well packed”
CP-Denver, CO
Please give us your feedback. We welcome suggestions
for improvements as well.
Thanks!
