What people are saying about Haiku Designs...
I want to thank you all for having such wonderful products. I ordered the Kyoto bed and the latex mattress. My son put it together for me today and it didn't take too long. The bed is sturdy and I don't have to mention how beautiful it is do I!! The mattress is as the lady I spoke to on the phone said. Much better than the (brand deleted) I was considering getting. The mattress is firm yet giving and supports wonderfully. It is also not a "hot" mattress and is also easy to turn over on. You don't have the sensation of moving through molasses like I did on the above mentioned brand of mattress. I have been sleeping so well since we got our new bed and mattress from you. I actually enjoyed having a cold last week when I stayed in bed all day. That's sick, but that much I love it. Thanks so much.
Good customer service response
I had actually goofed with this order; I had meant to order a different product. Haiku Designs responded promptly, getting the right product to me. They make on-line shopping simple and worry-free.